Privacy Policy

1. Introduction

This privacy policy explains how WM Design & Architecture Ltd collects and uses personal data.

This policy includes information about data collected through this website. It does not cover all data processing activities carried out by the organisation. The website owner is responsible for ensuring this policy reflects their full business operations.

2. Who we are

WM Design & Architecture Ltd

LL60 6AG, Gaerwen, Anglesey, Wales, United Kingdom

Email: info@wmdesign.co.uk

3. What personal data we collect

We may collect and process the following information (this may include, but is not limited to):

• Name and contact details (e.g. email address, phone number)
• Content submitted to the website (e.g. forms, comments, messages)
• Communications sent to us (e.g. emails or enquiries)
• Technical and usage data (e.g. IP address, browser type, device information, pages visited, time on site, and interaction data)

4. How we use this information

We use personal data to:

• Respond to enquiries
• Provide services
• Manage client relationships
• Improve our website and services
• Prevent spam and misuse of our website

5. Website data and third-party tools

This section relates specifically to data collected through this website.

Some third-party services used on this website may process personal data outside the UK. These service providers are responsible for ensuring appropriate safeguards are in place for any international data transfers in accordance with applicable data protection laws.

Analytics and tracking

This website may use analytics and tracking tools (such as Google Analytics, Google Tag Manager, or similar technologies) to understand how visitors use the site. These tools may collect information such as pages visited, time on site, device type, and general location data.

Website security and maintenance

Security and maintenance tools may be used to protect the website, monitor performance, and create backups. This may involve the processing of technical data and, in some cases, data stored within the website database.

Embedded content

Pages on this site may include embedded content (such as videos, maps, event listings, or other external content). Embedded content from other websites behaves in the same way as if you visited those websites directly and may collect data about you.

Contact forms

When you submit a form on this website, your information may be stored within the website and sent to the website owner via email. We use this information to respond to your enquiry.

Spam protection

This site may use spam protection tools (such as Google reCAPTCHA) to help prevent automated submissions. These tools may collect information about your device and interaction with the website.

Maps and location services

This website may include maps or location-based services which may collect usage data when interacted with.

Social media features

This website may display content from social media platforms or include links to social media services. These may collect data about your interaction with the content.

E-commerce and payments

If this website includes e-commerce functionality, personal data such as contact details, billing and shipping information may be collected to process orders. Payments are handled by third-party providers and payment details are not stored on this website.

User accounts and public content

This website may allow users to create accounts and post content publicly (for example, forum posts and comments). Any information you choose to publish in public areas of the website may be visible to other users and the public. We are not responsible for personal data that users choose to publish in public areas of the website.

We may remove or edit content where necessary to maintain the safety and integrity of the website. User accounts and associated data are retained while the account remains active, and users may request deletion of their account at any time.

6. Cookies

This website uses cookies and similar technologies to provide essential website functionality, improve your browsing experience and help us understand how visitors use our website.

Cookies are small text files that are stored on your device when you visit a website. They allow websites to recognise your device, remember preferences and support features that help the website work effectively.

Some cookies are essential for the operation of this website. These cookies are provided by our website platform, Duda, and are used to support core functionality, security and performance. These cookies cannot be disabled through this website.

We may also use third-party services that place cookies on your device. These may include:

Analytics cookies

We may use analytics tools such as Google Analytics to understand how visitors use our website. These tools may collect information such as pages visited, time spent on the website, device type and general location information. This information helps us improve the website and the services we provide.

Embedded content and third-party services

Some pages on this website may include content provided by third parties, such as booking systems, maps, videos or social media features. These providers may place cookies or collect information when you interact with their content. Any information collected by these services is subject to their own privacy policies.

You can manage your cookie preferences using the cookie settings available on this website. You can also control or delete cookies through your browser settings. Please note that disabling some cookies may affect how the website functions.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including responding to enquiries and providing services.

8. Your rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing in certain circumstances

To exercise any of these rights, please contact us using the details above.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

10. Responsibility

The website owner is responsible for ensuring this policy accurately reflects how personal data is collected and used across their organisation.